Privacy Policy
This Privacy Policy explains what personal data MatchBox collects, how we use it, and the choices you have. We are committed to handling your information responsibly and transparently.
Information we collect
We collect information you provide and information generated as you use the Platform.
- Account details — name, email, phone number and password
- Payment information — processed securely by our payment partners; we do not store full card details
- Usage data — what you watch, search and add to your watchlist
- Device & technical data — device type, app version, IP address and approximate location
How we use your data
We use your information to provide and personalise the service, process payments, send match reminders and service messages, prevent fraud, and improve our content and features.
Sharing your information
We do not sell your personal data. We share it only with service providers (such as payment, analytics and cloud hosting partners) who process it on our behalf, or where required by law.
Data retention
We keep your data only as long as needed to provide the service and meet legal obligations. You may request deletion of your account and associated data at any time.
Your rights
Subject to applicable law, you may access, correct, export or delete your personal data, and opt out of marketing communications. To exercise these rights, contact our Grievance Officer via the Contact page.
Security
We use encryption, access controls and secure infrastructure to protect your data. No system is perfectly secure, but we work continually to safeguard your information.
Children's privacy
The Platform is not directed at children under 18. We do not knowingly collect data from minors without parental consent.